Improving Programs Using Students’ Voices
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The Los Angeles College Promise aims to increase college access and success by offering support services and a scholarship that covers tuition and fees for two years. This brief highlights how it has established a cycle of continual program improvement that uses insights from behavioral science and involves the students themselves.
LA College Promise’s move to make students central players in program improvement was a necessary step not only to serve its students effectively, but also to align the program with system-wide priorities.
The program has a large student population to consider, as it operates across all nine LACCD community colleges (which together serve over 200,000 students) and is available to all high school graduates in the Los Angeles Unified School District (the largest public school system in California and the second largest in the United States). Like many postsecondary student success programs across the country, LA College Promise is making program changes to provide more effective support that helps students stay in school and graduate. This brief highlights how in the past two years LACCD has:
- Established a cycle of continual program improvement across the nine participating colleges using tools and insights from the field of behavioral science
- Built its staff’s ability to draw on a critical but often neglected source of information in this process: the students themselves
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- Resource Publication Date: 2019
- Organizational Author(s): MDRC
- Posted by: Maisha Meminger
- Posted in: Youth Connections